Monday, 2 May 2016

Stress Management Tips at Your Rescue

Stress is the “wear and tear” our bodies experience as we adjust to our continually changing environment. In other words, it refers to the effect on a person when he does not have adequate resources to meet the challenges of life. It is the way your mind and body responds to the various demands made by life. Different people can tolerate different levels of stress.

Is stress always bad?

  • The stress you experience is not necessarily harmful.
  • Mild forms of stress can act as a motivator and energizer.
  • However, if your stress level is too high, problems can result.
These sources of stress are called stressors. Knowing what factors are most stressful to you and how you respond to this stress is very important, because awareness is 90% of the solution.

The symptoms of stress largely fall under 4 categories:


  • Feelings: Examples of the following are either feeling anxious, scared, irritable, or moody.

  • Thoughts: Examples of the same are experiencing low self-esteem, fear of failure, inability to concentrate, worrying about the future, preoccupation with thoughts/tasks or forgetfulness.

  • Behaviour: Examples of the following would be stuttering and other speech difficulties, crying for no apparent reason, acting impulsively, startling easily, grinding your teeth, increasing smoking / drugs / alcohol, losing your appetite or overeating.

  • Physiology/Body Reactions: Examples would be having butterflies in stomach, headaches, pain in the neck and or lower back, susceptibility to illness and so forth.

Stress and Personality


While stressors are present in everyone’s life, not all of us get stressed by them, or to the same extent.

Some of us possess certain personality traits that can predispose us toward stress:

  • Tension

  • Guilt Proneness

  • Sensitivity

  • Excitability
Individuals who possess these or a combination of these traits are more likely to experience stress.

How can stress be combated ?


Many stresses can be changed, eliminated, or minimized. The right coping methods can help you. Stress Management is the ability to maintain control when situations, people, and events make excessive demands.

  • Focus on task-oriented methods: Task oriented responses would include:
    • Behaviour directed primarily at dealing with the stressor.

    • Appraise situation objectively, work out alternative solutions, decide on strategy, take action and evaluate feedback.

    • Involves making changes in oneself, one’s surroundings or both.
  • Confront the problem rather than brood about it!
  • Seek support: from family, friends, and other important people in your life.
  • Become aware of your own reactions to stress.
  • Reinforce positive self-statements.
  • Focus on your good qualities and accomplishments.
  • Avoid unnecessary competition.
  • Develop assertive behaviours.
  • Recognize and accept your limits. Remember that everyone is unique and different.
  • Get a hobby or two. Relax and have fun.

Benefits of managing stress effectively :


  • Critical Life Skill: Good stress management will impact every sphere of your life:
    • Academic

    • Professional

    • Personal Relationships

    • Health

    • Life Satisfaction
  • Enable you to deal with anxiety-provoking situations in a calm and controlled manner.
  • Enable you to keep your perspective and not buckle under stress.
  • Give every challenging situation your best and make full use of your resources in meeting that challenge head on.
  • Learn stress buster techniques like yoga or meditation.


Ms. Shital Ravi.
Sr. Consulting Psychologist


Monday, 28 March 2016

The gift of CREATIVITY

“Just as our eyes need light in order to see, our minds need ideas in order to conceive.” — Napoleon Hill

Some problems cannot be solved using the standard problem solving approaches. These problems require innovativeness or creativity in order to arrive at a solution. Thus, creativity involves finding a solution that is both unusual and useful. Creativity is about producing new ideas or combining old ideas in a unique way.

By default, we tend to think within boundaries, or limit our thinking to the obvious. However, problems often require us to think “out of the box”. Why is it that we are unable to think differently?



Road Blocks to creative thinking:

  • Our education system, at times, forces us to think within boundaries.

  • Natural tendency of the mind to look at the obvious rather than the covert.

  • Habit: Many problems do have obvious solutions, so we are more habituated to thinking in that direction.

  • We tend to use tried and tested solutions rather than struggle and stretch our thinking!
Worried you may not be creative or you may not be creative enough? This quiz will help you find out just how creative you are.

  1. Do you ask questions that might seem stupid by others?

    a. Yes

    b. No

  2. Do you

    a. delight in uncertainty and mystery?

    b. need a logical explanation for everything?

  3. Do you

    a. need to put everything in its proper place?

    b. tolerate ambiguous situations well?

  4. When someone suggests a new idea, do you

    a. immediately evaluate it, looking for its strengths & weaknesses?

    b. Play with the possibilities suggested by the idea?

  5. In solving problems do you

    a. look for as many possibilities as you can think of?

    b. logically figure the situation out?

  6. Do you believe that intuition is

    a. a reality worth relying on?

    b. the inability to be logical?

  7. Do you

    a. like excitement and change?

    b. prefer peace and a reliable routine?

  8. Do you most go by?

    a. a situation’s potential

    b. the practical consequences

  9. Creativity

    a. is an all or none phenomena–you’re creative or you’re not?

    b. exists on a continuum?

  10. Which is more important to originality?

    a. Asking the right question

    b. Finding the right answer
Scoring:

If you have marked your answer as ‘a’ to the following statements please give yourself ‘1’:

1, 2, 5, 6, 7,8.

If you have marked your answer as ‘b’ to the following statements please give yourself ‘1’:

3, 4, 9, 10.

Interpretation:

If your score is between 0-5: Your score falls in the low range. This indicates that you are a practical individual who likes to reach your goals in a logical and planful manner. This is beneficial in many situations. However this curbs your creative instincts as you do not let yourself think in innovative and original ways. You would need to cultivate the habit of thinking in imaginative and novel ways.

If your score is between 6-10: Your score falls in the high range. This indicates that you believe in being creative and original. You prefer to brainstorm different ways of solving a problem. You believe in your instincts and let your imagination work for you in problem solving situations.



Creativity is not a gift you have to be born with it.

Most creative people learn how to be creative. They do it logically. They look at one perspective and think of another. They appreciate metaphors. They make cross-connections easily. They trigger their thinking one way and then apply it to the problem at hand.

Cultivating Creativity: Some Guidelines

  • Decide what you want to do. Without a good idea of what to create, you cannot be creative. It may be helpful to make a note of your objectives or to create a sketch of what you want to create.

  • Be positive in your attitude. The solution will pop up in front of you if you work hard enough!

  • Learn all you can about your subject. The more you know, the better equipped you are to find a solution.

  • Think. Do not limit yourself to run-of-the-mill logical thinking. Look at your problem from new angles.

  • Incubate. If the solution doesn’t come after your initial efforts, put the problem out of your mind and let your subconscious work on it. Go back to it in a few days and see where you are.

  • Prune. Review your ideas and set aside the ones that have not worked. Make changes, additions, variations until you come up with your best.

  • Put your ideas to work. That’s the best way of testing them!
“Embrace fully your capacity to create, to think in unlimited ways, and to pursue everything that you have been wanting.  …This can be the most joyous, prosperous, and creative time of your life.” — Sanaya Roman and Duane Packer

Shital Ravi

Sr. Consulting Psychologist
Psychometrica


The gift of CREATIVITY

Wednesday, 24 February 2016

ASSERTIVENESS: THE RIGHT WAY OF BEING!!


Assertiveness is the ability to formulate and communicate one’s own thoughts, opinions and wishes in a clear, direct, and non-aggressive way. It is the ability to express oneself and one’s rights without violating the rights of others. The ability to be assertive is an asset which is necessary to achieve worthwhile aims and impose some order and justice in one’s environment. Assertiveness does not equate to being selfish as one pays attention to not only his/her own rights but also is sensitive to the rights of others.

It would be good to understand here the difference between assertive behavior and other types of behavior. Aggressiveness means that one expresses one’s own rights but at the expense of degrading, or humiliating another individual whereas submissiveness means that one is just unable to express one’s rights and keeps compromising the self, leaving one with feelings of humiliation, guilt and dissatisfaction.

Thus the types of responses that one can give in a situation are different. Let us take a look at the types of responses and what they would mean:

  • Submissiveness: I lose-You win

  • Aggressiveness: I win-You lose

  • Assertiveness: I win-You win
Thus one would understand that ‘When you communicate assertively, you are more likely to achieve your goal without becoming involved in a conflict with the other person which then leads one to the I win-You win position’.

But are there any reasons that are keeping you from being assertive? Let us explore some which may be the impediments that may not be allowing you to assert yourself:

  • Fear of change.

  • Refusal to admit one’s submissiveness.

  • Fear of ruining relationships if you speak your mind.

  • Lack confidence in your ability.
Dealing with the following before you embark on the journey towards transformation is important:

  • Deal with the anxiety associated with change.

  • Reconcile the conflicts within your value system.

  • Assess the repercussions of being assertive.

  • Prepare others for the changes they will see in your behavior or attitude.

Developmental measures on a way to Assertiveness…


What you could do to become assertive:

USE “I” MESSAGES
An “I” message is a good way to let people know what you are thinking. It is made up of three parts.

  • Behavior – what it is, exactly, that the other person has done or is doing

  • Effect – what is happening because of their behavior

  • Feelings – what effect does their behavior have on your feelings?
By using this kind of message, you are giving another person complete information, leaving no room for second guessing or doubt.


-CHOOSE ASSERTIVE WORDS CAREFULLY

  • Use factual descriptions instead of judgments

  • Avoid exaggerations

  • Use “I” not “You”

  • Express thoughts, feelings, and opinions reflecting ownership
-CHECK-UP 

Always checkup whether you have an assertive approach to situations or not.

-ACTION PLAN

Here are some communication techniques that can help you convey a positive assertive attitude:

  • Use suitable facial expressions, always maintaining good eye contact.

  • Keep your voice firm but pleasant.

  • Pay careful attention to your posture and gestures.

  • Listen…and let people know you have heard what they said.

  • Ask questions for clarification.

  • Look for a win-win approach to problem solving.

BENEFITS OF ASSERTIVENESS:


Embark on this journey towards assertiveness; motivate yourself towards being assertive as the benefits are immense:

  • Better management of relationships

  • More balanced lifestyle

  • Improvement in productivity and effectiveness as a worker

  • More in control of one’s daily schedules and plans

  • Reduced stress.
Ms. Shital Ravi
Sr. Consulting Psychologist
Psychometrica


ASSERTIVENESS: THE RIGHT WAY OF BEING!!

Thursday, 4 February 2016

How well do you handle your anger? FIND OUT!!


Anger is a natural human emotion and is nature’s way of empowering us to “ward off” our perception of an attack or threat to our well being. The problem is not anger, the problem is the mismanagement of anger. Mismanaged anger and rage is the major cause of conflict in our personal and professional relationships.

The instinctive, natural way to express anger is to respond aggressively. Anger is a natural, adaptive response to threats; it inspires powerful, often aggressive, feelings and behaviors, which allow us to fight and to defend ourselves when we are attacked. A certain amount of anger, therefore, is necessary to our survival.

On the other hand, we can’t physically lash out at every person or object that irritates or annoys us; laws, social norms, and common sense place limits on how far our anger can take us.


People use a variety of both conscious and unconscious processes to deal with their angry feelings. The three main approaches are expressing, suppressing, and calming. Expressing your angry feelings in an assertive—not aggressive—manner is the healthiest way to express anger. To do this, you have to learn how to make clear what your needs are, and how to get them met, without hurting others. Being assertive doesn’t mean being pushy or demanding; it means being respectful of yourself and others.

Anger can be suppressed, and then converted or redirected. This happens when you hold in your anger, stop thinking about it, and focus on something positive. The aim is to inhibit or suppress your anger and convert it into more constructive behavior. The danger in this type of response is that if it isn’t allowed outward expression, your anger can turn inward—on yourself. Anger turned inward may cause hypertension, high blood pressure, or depression.

Unexpressed anger can create other problems. It can lead to pathological expressions of anger, such as passive-aggressive behavior (getting back at people indirectly, without telling them why, rather than confronting them head-on) or a personality that seems perpetually cynical and hostile. People who are constantly putting others down, criticizing everything, and making cynical comments haven’t learned how to constructively express their anger. Not surprisingly, they aren’t likely to have many successful relationships.

Finally, you can calm down inside. This means not just controlling your outward behavior, but also controlling your internal responses, taking steps to lower your heart rate, calm yourself down, and let the feelings subside.


Take a few moments to answer these questions to determine the need for you to make some changes in your lifestyle. This questionnaire is purely a simple indicator of the amount of anger that you may currently be experiencing within your particular lifestyle.  It is not a substitute for seeking professional medical advice or diagnosis.




Checklist:


1.Waiting in line, or waiting for other people, really annoys me.

a] True b] False

2.I never get mad enough to throw things.

a] True b] False

3.When someone says or does something that upsets me, I don’t usually say anything at the time, but later spend a lot of time thinking up cutting replies I could and should have made.

a] True b] False

4. I seldom feel that people are trying to anger or insult me.

a] True b] False

5. I find it very hard to forgive someone who has done me wrong.

a] True b] False

6.I’ve been so angry at times I couldn’t remember things I said or did.

a] True b] False

7.If I get really upset about something, I have a tendency to feel sick later, either with a weak spell, headache, upset stomach, or diarrhea.

a] True b] False

8. I have no enemies who really wish to harm me.

a] True b] False

9. People I’ve trusted have often let me down, leaving me feeling angry or betrayed.

a] True b] False

10. Once in a while I cannot control my urge to harm others.

a] True b] False

11. If someone doesn’t treat me right, I don’t let it annoy me.

a] True b] False

12. When I look back on what’s happened to me, I can’t help feeling mildly resentful.

a] True b] False

13. When I disapprove of my friends’ behavior, I let them know it.

a] True b] False

14. I can think of no good reason for hitting anyone.

a] True b] False




Scoring:


If you have answered ‘true’ to the following statements please give yourself ‘1’:

2, 4, 8, 11, 13, 14.

If you have answered ‘false’ to the following statements please give yourself ‘1’:

1, 3, 5, 6, 7, 9, 10, 12.

Now total the number of “1” responses.




Interpretation:


If your total is more then 10:

This score indicates that you tend to be calm and do not get angry easily. You are able to reduce both your emotional feelings and the physiological arousal that anger causes. You have learnt to control your reactions and are able to handle your responses in an appropriate manner.


If your total is between 5 and 9:

This score indicates that you experience moderate levels of anger. Though you are managing this emotion fairly well some changes in the present way of functioning would be beneficial.

If your total is between 0 and 4:

This score indicates that many a times you experience intense feelings of anger, and are unable to handle it in an appropriate and suitable manner. If you are finding yourself acting in ways that seem out of control and frightening, you must seek help to finding better ways to deal with this emotion.

Now that you have already taken the test, you know your scores. If the score is between 0 and 4, below are a few strategies that will help you work on your anger.




Strategies to Keep Anger at Bay:


  • Try using simple relaxation tools such as deep breathing and relaxing imagery to calm down angry feelings.

  • Change the way you think. Try replacing angry thoughts with more rational ones.

  • When angry, slow down and think carefully about what you want to say.

  • At the same time, listen carefully to what the other person is saying and take your time before answering.

  • Humor can help defuse rage in a number of ways. For one thing, it can help you get a more balanced perspective.

  • Give yourself a break. Make sure you have some “personal time” scheduled for times of the day that you know are particularly stressful.

  • You might consider counseling to learn how to handle your anger better. A psychologist or other licensed mental health professional can work with you in developing a range of techniques for changing your thinking and your behavior.
Ms. Shital Ravi.
Senior Consulting Psychologist.
Psychometrica and Career Pathways.


How well do you handle your anger? FIND OUT!!

Thursday, 18 June 2015

Relevance of Psychometric Assessment in Today’s Competitive Corporate World

That the human resource is the most critical for an organisation’s efficient functioning, has long been a management truism. That this resource is also an organisation’s most challenging and difficult to manage, is a more covertly, yet universally accepted idea as well!

Organisations have now begun to realise the importance of correct recruitment and deployment of people.
Various different measures and tools have been developed by the HR community to make the selection process as robust as possible. These include:
·        Structured Interviews
·        Case Studies
·        Group Discussions
·        Assessment Centers
·        Psychometric Assessments

Each of these has their own sets of pros and cons and we won’t get into those on this platform. However, we will try to understand the relevance of psychometricassessments in today’s corporate world.

Everyone recognises that recruitment is a resource exhausting, expensive, and time consuming exercise. Yet, one cannot run away from it. While every company has its own approach toward recruitment, the fact remains that recruitment decisions often tend to be subjective and arbitrary. Using a valid and reliable psychometric test that is relevant to the hiring need that you have, can instantly elevate the soundness of your recruitment decision making. Making theright recruitment decision is cost effective in countless ways: it significantly reduces attrition, enables you to recruit people with the right skill sets, thereby also reducing training costs, it cuts down on the time involved in arriving at a decision, and makes the process objective and scientific.


Psychometrics refers to the science of measuring mental capacities and processes. Traditionally psychometric test is a paper pencil test where you given a set of statement or questions or situation to which you have to respond. On the basis you get an output which is usually in the form of a report, which tells you where you stand across those particular traits, qualities, skills, or attitudes that the test claims to measure. This is the traditional version. Today more and more have gone online. So you can simply log on to a certain site, take the test online, you get your report in your email box usually within a period of 24 to 48 hours.

Some Typical Psychometric Tests

·        Personality Assessments / Behavioural Assessments
·        Skills Assessments
·        Values / Motivation Assessments

While the Western corporate world has long been investing heavily in psychometric assessments as one of the parameters to aid in the right job-person match, psychometrics have been slow to gather momentum in India’s corporate milieu. Key reasons for this have been:
·   Concern about whether the international tests are relevant for the Indian organisations
·        High costs of well-known global psychometric tools, making them unviable to be used on a large scale in Indian organisations.

Relevance in Today’s Competitive World

·        Speed and Efficiency: Psychometric assessments provide a quick method of getting more information about employees. The tests, several of which can also be done online, have a time frame ranging from 10 to 45 minutes. Most reports are turned around in 24-48 hours. This appeals greatly to today’s “quick result” generation of managers and decision makers. Assessment can also be administered on a larger group of people simultaneously, thus bringing in more efficiencies.

·        Objective Assessment: Eliminates subjectivity in assessment and selection decisions. Tests consistently throw up results based on the individual’s responses to the test items rather than subjective impressions or evaluations formed by interviewers.

·        Industry Benchmarks: Psychometric tests are normed against a larger population of similar kinds of candidates. Thus, it provides organisations with an insight into where an individual lies in comparison to the industry.

·        Developed by Experts: Psychometric tests are developed by trained psychometricians after rigorous research, and by using psychometric and statistical principles of the highest order. Thus, they bring in a high level of accuracy, precision and depth to the competencies being assessed.

·        Highly Cost Effective: For many organisations, the biggest advantage that psychometrics have to offer is that they are easy on the budget. Compared to many other third party methods (assessment centers, in basket exercises, panel interviews), psychometric tools enable huge saves to the organisation, while at the same time, maintaining consistent and stable predictive ability.



Ms. Samindara Hardikar – Sawant
Clinical Psychologist

Tuesday, 9 June 2015

What’s Your Integrity?


Increasingly, organizations are looking to hire not just employees having the right skills sets, right leadership potential and right capabilities, but also those who show high levels of integrity and commitment to the organization. Employee integrity has become a key phrase, as every organisation today realizes that no matter what potential an individual brings to the organisaiton, ultimately it is his conduct, his values and his approach that determines how much of that potential will benefit the organisation!

So….. that brings us to the crucial question: what is integrity? Everyone knows what integrity is; yet, no one can really define it precisely. Does it represent the value system of a person?Or his or her conduct? What about strength of character, is that also part of integrity? Surely, loyalty to the organisation should also be part of the definition of integrity? So many questions! So few answers, really. Let us try to understand what integrity is all about.

Where professional life is concerned, Integrity essentially looks at how committed you are to your work and your organisation. Of course,your ethical code of conduct, or the values you believe in, forms the foundation of your integrity. This ethical code helps form our work ethic, and decides with how much sincerity and honesty we approach our work.

Other aspects that are important in determining an employee’s integrity include:

Self Control
Having a theoretical code of ethics that one believes in is one thing; however, how much does one abide by it? Self-control looks at precisely this – it is about much responsibility and seriousness you show toward your work, how much ownership you take not just for your work but for your conduct at your workplace. Thus,behaving in ways that are consistent with your values is an important aspect of your integrity.

Conscientiousness
It is common knowledge that employees can and do engage incounter productive work behaviours. These include misusing official resources (be it stationery, electronics, vehicle, and most importantly, time!), spreading gossip about co-workers, superiors andthe organisation, spoiling the organisation’s image and so forth. A conscientious employee is one who refrains from engaging in such behaviours, and thus shows high integrity.

Loyalty
Finally, a loyal and committed employee is an organisation’s best brand ambassador. Thus, those who have a high sense of belongingness and connect with the organisation are the one who will remain loyal, who will stand by the organisation in good and bad times. Your sense of loyalty, how dependable you are forms an important aspect of your overall integrity.

So ……. While integrity is not easy to define or to measure, the above form the cornerstones of an individual’s integrity profile. Skills and competencies can be mastered with practice; integrity however, is very much a part of an individual’s internal sense of who he is and how he sees the world around him.Getting some sense of an individual’s integrity may well be worth the effort for every organisation who believes that human resource is invaluable to its functioning.

Samindara Hardikar-Sawant
Clinical Psychologist


Tuesday, 19 May 2015

DEVELOPY OUR CAREER COMPETENCIES

Want to make a smooth college to career transition? Sharpen your vital competencies from now!

We have heard often enough how competitive today’s occupational world  is, and how tough it is to survive and thrive in this competition. True enough! Knowing this, is there something we can do right from our college days to get an edge over the others? Is there something specific that employers look for in their employees? Is there a set of competencies that can be useful to us regardless of which profession we opt for, and can these competencies be mastered?
Indeed there are certain career competencies that are extremely crucial . Competencies essentially refer to a collection of characteristics (i.e. skills, knowledge, self- concept, traits and motives), that enables us to be successful in our interactions with others at work, school, home, and in our community at large. They refer to knowledge, skills, and personal attributes required for outstanding performance in a job, role, or specific business. Career competencies, in specific, refer to those characteristics that employers seek in prospective employees. Some of the most crucial career competencies include:
  • Leadership
  • Communication Skills
  • Coping with change
  • Team Work
  • Professional/Technical Expertise
  • Information Technology
  • Motivation
  • Time Management
  • Interpersonal Relations
  • Stress Tolerance
  • Adaptability
  • Interpersonal Skills
While students are busy acquiring their degrees and getting mastery of their respective subject areas, they never pay attention to these other competencies that are so crucial in the work place. By focusing on them right from college days, knowing to what extent they possess these skills, knowing what areas they need to work on and develop,they can systematically start working on developing those that they are weak in. by doing this, they can put themselves ahead of the competition, and enhance their job prospects.
How can one develop career competencies?
There are many ways to develop career competencies right from student days.The first step is to recognize the need for doing so. Having done this, you can take up some of the following activities to build up their competencies:
  • Participate in group discussions with friends. Peers can learn a lot from each other. A few friends can get together and decide to work together at enhancing competencies. You can participate in discussions and debates on current issues. The way each individual participates in a group discussion is very indicative of his existing set of competencies. For instance, someone who has leadership qualities will usually take charge of the way the discussion proceeds and the direction it takes. Someone who has excellent communication skills can put forth his or her views in a very persuasive manner. The one with strong interpersonal skills will try and keep tempers cool and resolve any arguments or disagreements.
  • Become a member of student clubs/organizations: The various youth clubs or organizations provide an excellent opportunity for youngsters to explore their strengths and weaknesses. Many times, the clubs also organize workshops or training programs on topics like personality development, time management, self-discovery and self-growth. Such workshops can be the stepping-stones to further introspection and self-assessment.
  • Competency mapping or skills assessment: One of the best ways to know more about the various competencies and where one stands on them is to get a comprehensive psychometric assessment done. Such assessments are designed by experienced psychologists who have extensively studied human behaviour . There are many kinds of psychometric assessments available in the market, paper-pencil versions as well as online versions. Depending on what the test measures, you will be able to get a pretty good peek within yourself – your personality traits, your skill areas, your aptitudes, and so on.
  • Summer jobs: Working part time in the vacations or for some hours during the term would give you invaluable work experience, which can go a long way in your eventual professional success. It not only builds confidence and prepares you for your next role, but also introduces you to the various skills needed on-the-job.
  • Vocational subjects: Whenever possible, opt for vocational subjects offered in schools and colleges. Such technical/vocational programs provide you with in-depth career preparation in specific career areas.
  • Volunteer work: This is something very few students ever consider. However, working for some time at some NGOs or other such organizations that cater to the less fortunate can help build emotional maturity and resilience.
Thus,in today’s times, it is vital for you to gain some mastery over the basic career competencies if you are to make a smooth college to career transition. Developing your career competencies will not only provide you with an entry into the profession of your choice, a ‘foot in the door’ of sorts; but will also enable you to progress and advance in your chosen profession. It will eventually lead to job satisfaction.


Ms.Samindara Hardikar-Sawant
Clinical Psychologist
samindara@psychometrica.in